Privacy Policy
At Zyvo, we are committed to protecting your privacy and handling your personal information in a transparent, responsible, and secure manner. This Privacy Policy outlines how we collect, use, store, and protect your data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR).
By accessing and using our website, you agree to the terms set out in this Privacy Policy.
1. Information We Collect
We may collect and process the following types of personal data:
- Information you provide voluntarily: When you contact us via email or fill out a form (e.g., newsletter subscriptions, feedback).
- Technical data: Including IP address, browser type, device information, referring pages, and browsing activity collected via cookies or analytics tools.
- Usage data: Pages visited, time spent on the site, and interactions made with our content.
We do not knowingly collect personal information from children under the age of 16.
2. How We Use Your Information
We use your data to:
- Provide, operate, and maintain our website
- Respond to your queries or messages
- Improve website performance and content relevance
- Send you updates or newsletters (only if you opt-in)
- Ensure legal compliance and website security
We do not sell, rent, or trade your personal data to third parties.
3. Legal Basis for Processing
We process personal data based on one or more of the following:
- Your consent
- Performance of a contract
- Legal obligations
- Our legitimate interests (e.g., website analytics and improvement)
You may withdraw your consent at any time by contacting us.
4. Data Sharing and Third Parties
We may share your information with trusted third-party service providers who help us operate our website (e.g., hosting, analytics). These providers are contractually bound to keep your data secure and process it only for authorised purposes.
We may also disclose personal data if required by law or regulatory obligations.
5. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law.
6. Your Data Rights
Under the UK GDPR, you have the right to:
- Access your personal data
- Request correction or deletion
- Object to or restrict processing
- Withdraw consent
- Request data portability
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, please contact us using the details below.
7. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and gather anonymous usage statistics. You can manage cookie preferences via your browser settings. For full details, please see our Cookie Policy.
8. Security
We implement appropriate technical and organisational measures to protect your data from unauthorised access, disclosure, alteration, or destruction.
9. International Transfers
If we transfer personal data outside the UK, we ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent legal mechanisms.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.
